Refund Policy

We care about you and your pets’ satisfaction, and want your pet’s healthy journey with us to be smooth and enjoyable!

If you are unsatisfied with your purchased product, you may return it to us within 7 days of receipt. Please ensure that the product is unused, unopened, tags untampered with and in the same condition as it was received by you. In the case where an item is returned in an unsuitable condition, we reserve the right to not accept returns. You will be refunded in the form of store credit or you may do an exchange.

For missing or unsatisfactory items, please contact us with a picture within 24 hours of delivery. Please contact us at inustudiossg@gmail.com

We will do our best to review every situation and make things right!

*No returns or refunds for orders delivered outside of Singapore